Service Terms
Last Updated
Introduction
These Terms of Service (“Terms”) govern your access to and use of Soma Labs (“we”, “us”, “our”), including:
- Our paid community
- Live sessions and workshops
- Digital content and newsletters
- Any related platforms or services
By signing up, purchasing, or participating, you agree to these Terms. If you do not agree, do not use the services.
1. Eligibility
You must:
- Be at least 18 years old
- Have the legal capacity to enter into a contract
- Provide accurate and complete information when registering
2. Nature of the Services
Our services focus on somatic practices, education, and experiential learning.
They are:
- Not medical, psychological, or psychiatric treatment
- Not a substitute for professional healthcare
- Not diagnostic
Nothing we provide should be interpreted as medical advice. If you have a medical or mental health condition, or concerns about your wellbeing, you should consult a qualified healthcare professional before participating.
3. Personal Responsibility
By participating, you acknowledge that:
- You are responsible for your own physical, mental, and emotional wellbeing
- You participate voluntarily and at your own discretion
- You will stop any practice that feels unsafe or overwhelming
- You will seek professional help if needed
Somatic work can surface emotional or physical responses. You agree to engage within your own limits.
4. Membership & Access
- Access is provided on a subscription or one-time purchase basis, as described at checkout
- Access is personal and non-transferable
- We may modify, add, or remove content or features at any time
We do not guarantee access to any specific facilitator, session, or outcome.
5. Payment & Billing
- Prices are listed at checkout and may change in the future
- Payments are processed securely via third-party providers
- You are responsible for applicable taxes
Unless stated otherwise, fees are non-refundable once access is granted, including for unused time or missed sessions.
6. Live Sessions & Recordings
- Live sessions may be recorded
- Recordings may be made available to members
- By attending, you consent to incidental inclusion (voice, chat contributions)
We will make reasonable efforts to notify you when recording is taking place.
7. Community Conduct
You agree to:
- Act respectfully toward facilitators and other members
- Avoid harassment, abuse, or harmful behaviour
- Not share medical advice or diagnose others
- Respect confidentiality and privacy within the community
We reserve the right to remove content or terminate access without refund if conduct standards are violated.
8. Confidentiality & Sharing
While we encourage a safe and respectful environment:
- We cannot guarantee confidentiality in group settings
- You are responsible for what you choose to share
- Other members are independent individuals, not our agents
Please share thoughtfully.
9. Intellectual Property
All content provided by us, including:
- Videos
- Written materials
- Exercises
- Recordings
- Frameworks
is owned by Soma Labs or licensed to us.
You may not:
- Copy, reproduce, or distribute content
- Share access credentials
- Use content for commercial purposes
without our written permission.
10. Platform Availability
We aim to provide reliable access but do not guarantee:
- Continuous availability
- Error-free operation
- Compatibility with all devices
We are not liable for interruptions caused by third-party platforms or technical issues beyond our control.
11. Termination
We may suspend or terminate your access if:
- You breach these Terms
- Your behaviour harms the community
- Required by law
You may cancel your subscription at any time, but cancellation does not entitle you to a refund unless explicitly stated.
12. Limitations of Liability
To the fullest extent permitted by law:
- We are not liable for any direct or indirect loss, injury, or damages arising from participation
- We make no guarantees regarding outcomes or results
- Use of the services is at your own risk
Nothing in these Terms limits liability where it cannot be excluded by law.
13. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your misuse of the services or breach of these Terms.
14. Changes to the Services or Terms
We may update these Terms or the services from time to time.
Material changes will be communicated via email or the platform.
Continued use constitutes acceptance of the updated Terms.
15. Contact
If you have questions or concerns about these Service Terms:
Email: ocean.coetelloe@gmail.com