Privacy Policy

This Privacy Policy explains how Soma Labs (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you:

• Join our paid community
• Attend live sessions or workshops
• Subscribe to our newsletter
• Use our website or related services

We are committed to protecting your privacy and handling your data transparently and responsibly.

A. Information You Provide Directly

• Name
• Email address
• Payment and billing details (processed securely by third-party payment providers)
• Account or membership details
• Information you voluntarily share in sessions, workshops, community spaces, or forms

B. Automatically Collected Information

• IP address
• Device and browser information
• Usage data (e.g. pages visited, interactions with content)

C. Sensitive Information

Somatic practices may involve personal reflection. We do not intentionally collect health or medical data, and we ask that you do not share medical or diagnostic information in public or recorded spaces.

We use your data to:

• Provide access to the community, live sessions, and workshops
• Deliver newsletters and relevant communications
• Manage memberships, payments, and customer support
• Improve our services and content
• Meet legal, accounting, and regulatory obligations

We do not sell your personal data.

Under UK/EU GDPR, we rely on the following lawful bases:

• Contract: To deliver paid services you have signed up for
• Consent: For newsletters and optional communications
• Legitimate interests: To improve and operate our services
• Legal obligation: For tax, accounting, or compliance requirements

You may withdraw consent at any time.

Payments are processed by trusted third-party providers (e.g. Stripe, PayPal).

We do not store full payment card details on our servers.

Please refer to the payment provider's privacy policy for further information.

• Live sessions may be recorded for member access
• By attending, you acknowledge that your voice, chat messages, or contributions may be included
• We will clearly indicate when a session is being recorded

If you do not wish to be recorded, you can choose not to participate verbally or contact us in advance.

The community may include group spaces (e.g. Slack, Discord, forums):

• Anything you share may be visible to other members
• Please exercise discretion when sharing personal information
• We are not responsible for how other members use information you voluntarily disclose

We may share data with:

• Email and newsletter providers
• Community platform providers
• Analytics and website hosting services
• Payment processors

All third parties are required to handle your data securely and lawfully.

If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

We retain your data only for as long as necessary:

• Active member data: while your account is active
• Newsletter data: until you unsubscribe
• Financial records: as required by law

You may request deletion of your data at any time, subject to legal obligations.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a data protection authority

To exercise your rights, contact: ocean.coetelloe@gmail.com

We may use cookies and similar technologies for functionality and analytics. You can manage cookie preferences through your browser settings or our cookie banner (if applicable).

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no system can be guaranteed 100% secure.

We may update this Privacy Policy from time to time.

Any material changes will be communicated via email or the platform.

If you have questions or concerns about this Privacy Policy or your data:

Email: ocean.coetelloe@gmail.com